FAQ

Do I need a new phone number?

No. LeadRun works with your existing number. We trigger a text-back when a call is missed or after hours.

How long does setup take?

Most accounts are live in under 15 minutes. Well guide you or handle it with you on a call.

What happens after hours?

LeadRun automatically texts back, captures job details, and queues the lead for your team to follow up first thing.

Does this work with multiple technicians?

Yes. Send SMS and email notifications to the right tech or dispatcher, and view the conversation history.

Can I customize the text questions?

Absolutely. Choose what you want to askservice type, ZIP, urgency, and more.

Is AI call answering available yet?

Not yet. Its on our roadmap and coming soon alongside call summaries.